Getting a return on your investment
You don’t get a return on your investment of time and money in a CRM system until after it is delivered. So doesn’t it make sense to ensure that it keeps working, or is adjusted as your requirements change?
Help when you need it
Our value is yours
Our job is making ZOHO work because yours is running your business
Your job is running and growing your business not figuring out how to make ZOHO keep working or working better.
Yes you could, given time and effort along with hours of research, find out how to fix any ZOHO problem or even configure the system. The real question is why would you do that, when you could be growing your business and closing more sales?