Human Centred CRM Deployment

Human-centric CRM to live your Vision.

Actionable Support to deliver your Mission

Manage your Client Relationships

And build more valuable futures

From the start, it felt like Nick was on our team

Switch Packaging

Nick has been invaluable in implementing a bespoke CRM system for the company. As the business has grown, he has helped to tailor the system to suit our needs.

Nick is very approachable and methodical, ensuring that the system is as effective as possible. We would definitely recommend him for all your CRM requirements.

Property Care Association

Nick has helped us in a number of ways here at Elmstone Systems, all focused on attracting and retaining new customers

Louise Perryman Elmstone Systems

Nick is a committed and hard-working individual who impresses with his grasp of detail, particularly on CRM systems. An excellent team player.

Simon Heywood COO

AdNick made himself available to discuss my needs and immediately understood them. Not only did he know what he was talking about but he was helpful and interested in the system I wanted to build.

Nathalie Banaigs, Kent Creative Live

Nick has been instrumental in helping us setup our CRM. He has always been diligent, hard-working and kept us updated on the progress of the system. I would definitely recommend his services.

Christo Hudson

Nick is not only an expert in Zoho but a really nice guy. He has supported our business and is highly recommended.

Peter Fenwick

Find out about 4D.CRM here

4D.CRM - Appreciating Delivery

The 4D.CRM program I have developed brings together two Human Centric concepts that have been tried and proven over many years – Appreciative Inquiry and DSDM Agile Project Management

Appreciative Inquiry in CRM

Appreciative Inquiry is a radically human-centric approach to change management that leverages the skills, experience, and strengths you have in your people to create the change you want to see. 

DSDM for CRM

DSDM is a flavour of Agile Project Management favoured by businesses because it brings rigor and governance to Agile, which can be missing in other approaches. However, it retains Agiles focus on great solutions built by great people

Our Technology Stack from ZOHO

What makes ZOHO CRM Human Centric

ZOHO’s strength is that it provides the biggest toolbox in the market and a complete set of development tools, taking technology “off the table” not just now but for the future.

This power and flexibility make having a clear human-centered direction essential in ZOHO Deployment

The ZOHO Stack

Sales
CRM
Desk
Forms
SalesIQ
ContactManager
SalesInbox
Bookings
Bigin
Marketing
Social
Campaigns
Forms
Survey
Sites
PageSense
Backstage
Meeting
Commerce
Marketing Automation
Customer Support
Desk
Assist
Lens
ServiceDesk Plus
Finance
Books
Invoice
Expense
Inventory
Subscriptions
Checkout
Payroll
Finance Plus
HR
People
Recruit
Expense
Workerly
Payroll
Showtime
Back to Work
Shifts
People Plus
Contracts
Email & Collaboration
Mail
Meeting
Writer
Sheet
Show
Notebook
Cliq
Connect
Bookings
TeamInbox
WorkDrive
Sign
Showtime
Office Suite
Office Integrator
Zepto Mail
Calendar
Learn
Zoho Voice
Workplace
IT Management
Creator
Catalyst
Site 24/7
Flow
Vault
Bug Tracker
MDM
Patch Manager Plus
Identity Management
Log Management Cloud
Lens
Assist
Remote Access Plus
Desktop Central
Domain Toolkit
IT Management
Business Process & Analytics
Analytics
Embedded BI
DataPrep
Project Management
Projects
Sprints
Workplace